We are on Faire!
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To become an approved retailer of Sobremesa, please reach out with your store information and a copy of your Resale Certificate, sales tax license, or completed exemption certificate to info@sobremesasales.com. Please allow 3-4 business days for us to review your account. Following approval, we will send you a welcome email to Faire.
Another way to order! We've also partnered with Faire, an online wholesale platform, for easy wholesale ordering. Save $100 off your first order and enjoy a year of free shipping with us.
All new accounts require payment at time of shipment and are not eligible for credit terms.
Our FOB point is Chicago, IL. We make every effort to keep all items in stock and ship all orders within 7-10 business days.
When placing order please indicate whether or not you accept backorders. Backorders will ship as ready unless you indicate otherwise. Standard shipping applies to all backorders.
Damages or shortages must be reported within five (5) business days of receipt of goods in order for a claim to be honored. Claims for damaged products will be honored only if the original packaging is retained for inspection and images of damaged items are sent to Sobremesa via e-mail. Once images are reviewed by Sobremesa, a credit on your next order or replacement product will be sent. Due to the use of natural materials and the handcrafted nature of our products, slight variations in finishes, tones, size, and/or color can occur and are not considered flaws. These variations are not grounds for a return, exchange, or credit.
Changes will only be accepted before the order has been formally processed and packed for shipping. Order cancellations must be received in writing prior to shipment.